|Frequently Asked Questions
How do I register for a class?
How do I know if a class meets in-person or via computer?
Each class listing includes the instructional method.
Where is my class located?
The location of your class will be listed in the class description and on your email confirmation.
When should I register?
We encourage you to register as early as possible, as some classes fill very quickly. Classes lacking a sufficient number of registrations are canceled five business days prior to the class start date. If a class is already filled, contact email@example.com to be put on a waiting list. Our policy is that an adult must register minor students.
How will I know if I/my child got into a class?
When you self-register, after completing your credit card payment, your registration is complete and you will receive a class confirmation and transaction receipt via email.
What about class cancellations?
Sometimes classes are cancelled due to insufficient enrollment. You will be notified by email or telephone if your class is canceled and a 100% refund will be issued.
Can I register after a class has started?
No registrations are permitted after a class has started.
What if my child falls outside the age range for a certain class?
Prior approval must be given as classes are designed for students within the age ranges that are published.
When do I pay for my class?
Payment is required at the time of registration. When you self-register, payment is by credit card only; we accept MasterCard, VISA and Discover, American Express.
What is your refund policy?
Refund policies vary according to class type. They will be listed with class information when you register.
If you must drop a class, your refund amount is determined by the date of the request.
How do I use this website?
Browse our classes online
Click Classes from the left menu. You may search by keywords contained in the class name or description. View class descriptions by clicking the class name.
Sign in trouble, please click: How To!
Browse through the class offerings, when you find a class you are interested in, click the Add to Cart button, continue shopping and when you are finished, from the shopping cart, click Check Out. Read and agree to the class refund policy, and click Check Out again. Complete your registration on our secure site with your credit card. You can print your transaction receipt and class confirmation for your records. In addition, you will receive a class confirmation and transaction receipt via email.
How do I print a receipt?
To print a receipt, sign in and select My Transactions from the left menu and locate the class. Under Action, select Print View and print your receipt.
How do I update my profile/contact information?
You may update your student profile at any time. After signing in, access the My Profile link to change any of the information. Click Edit at the bottom of the page. You may then edit any of the profile fields. When you are finished, scroll to the bottom of the page and click Submit.
What if I have questions?
Contact us at any time at firstname.lastname@example.org or Monday through Friday between 9 a.m.-4:30 p.m. at 609-343-5655.